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Michelle Louie is the sweetest and most caring sales person I have ever dealt with. She helped us so much and gave us the best customer service! I was receiving awful service from another Honda dealership in Langley and was recommended to see Michelle from a family member that bought their Acura from her as well. This was honestly the best decision because she helped me find a vehicle that was best for me and at the lowest deal. Their finance manager, Alice, hooked me up as well with a lower interest rate and money back to pay off my credit cards. Who would have thought that buying a car would put them in less debit?! Literally, the BEST dealership and customer service from MICHELLE! Don't see anyone else at this dealership!!!
a week ago
If you want to buy anything from Richmond Acura ask for Michelle Louie, I bought a used truck last week from her and had an awesome experience. She got back to me promptly with all the information I wanted before making an appointment for a test drive, then she went above and beyond to make sure everything went smoothly throughout the whole buying experience. She even gave me a follow up call a few days later to make sure I was happy with my purchase. Excellent job Michelle, thanks
2 weeks ago
Great staff, great dealership. Extremely professional, and best customer service I've received yet from a dealership. Our experience was with Dylan Reimer and he went above and beyond to help us find a perfect SUV. We are so thankful for the amazing service he gave us to help our family find a vehicle that fit all of our needs!
a month ago
It has amazing costumer service. My guy, Charles is best in the world. He is very understanding, very honest, and very helpful. He went above and beyond to get the deal I want. I will highly recommend this place. If you do go, ask for Charles.
a month ago
A huge thanks to Michelle Louie for her incredible service! We felt taken care of and never pressured, from start to finish. Michelle was always available for questions and even arranged for us to drive our car home to ensure it fit in our garage before purchasing. Amazing experience. Thanks again, Michelle!
2 months ago
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