We recently purchased the BMW X3 from this dealership of course it was a used car. The things which is worth mentioning is the kind of purchase experience we went through; Phillip treated us really well, keeping the process transparent and honest. The great thing about the experience was the respect to the time and being honest with the customer, providing detailed pros & cons for the purchase. Phillip offered us a great deal along with peace of mind (thanks to finance deptt. for 6 months warranty). if you are looking for honest advice and transparent experience I strongly recommend Phillip as an advisor. Great work Phillip & Acura.
I regular visit Richmond Acura for my car repairs, Although i live 10 mins away from Burrard Acura, i just feel Richmond Acura provides better pricing and servicing, a while back and I was seeking advice and assistance that my friend was interested in purchasing a family SUV vehicle . Philip Tam was one of the Sales & leasing consultant i approached and talked to that helped me and my friend . During our meeting, he was patient, friendly and very knowledgeable. He provided me and my friend with financing options and explained them in details. It was a amazing experience and everything went smooth, I believe he provided excellent customer service !I would definitely come again and would recommend Philip Tam to my friends and family.